General Terms of Use

Last Updated: September 2025

Welcome to Zentry International Limited (“ZENTRY”, “we”, “our”, or “us”). We are a company incorporated in England and Wales under company number 15839067, with our registered office at Henleaze House Business Centre, 13 Harbury Road, Henleaze, Bristol, BS9 4PN, England. We operate the website https://iqtrainpro.com, along with any related mobile applications, software, and services (collectively referred to as the “Platform”).
These General Terms of Use (“Terms”) form the foundation of your relationship with ZENTRY. They set out the rules, obligations, and protections that apply whenever you access or use the Platform. By creating an account, purchasing minutes, or participating in any service provided through the Platform, you enter into a legally binding agreement with us.
These Terms should be read together with our Privacy Policy, which explains how we collect and safeguard your personal data, and with our Payment & Refund Policy, which governs purchases and financial transactions. Together, these documents create a complete framework that balances your rights as a user with our responsibilities as the service provider.
It is important that you read these Terms carefully before using the Platform, because they explain not only what you are allowed to do, but also what you must avoid, as well as what ZENTRY promises to provide and where our responsibilities are limited. By using the Platform, you confirm that you have understood these Terms and agree to follow them. If you do not agree, you must not register, make purchases, or use the Platform in any way
1. Who Can Use the Platform
The Platform is available only to individuals who meet the following requirements:

You must be at least 18 years old; or
If you are between 13 and 17 years old, you may use the Platform only with the consent and supervision of a parent or legal guardian; and
You must be legally capable of entering into contracts under the laws of your country of residence.

Why this matters: Our services involve personal data collection (see Privacy Policy), financial payments, and the potential for extended gameplay. We must ensure that only those who are legally and developmentally capable of making informed decisions participate.
Example:

A 14-year-old may open an account with parental supervision, but cannot independently purchase minutes without guardian approval.
A 12-year-old cannot use the Platform under any circumstances

2. Creating and Protecting Your Account
To use the Platform, you must register with a valid email and accurate personal details. Once your account is created:

You are responsible for all activity under your login.
You must safeguard your password and avoid sharing it.
You may not impersonate others or use false information.

Personal data submitted during registration is handled according to our Privacy Policy.
Why this matters: Your account contains purchased minutes, gameplay history, and personal information. If compromised, it could result in lost value or misuse of your identity.
Example: If someone hacks your account and spends your minutes, ZENTRY is not responsible unless you promptly report the breach.
3. How the Platform Works
When you register on iqtrainpro.com, you will automatically receive five (5) free minutes. These minutes let you test the Platform before making your first purchase.

Free minutes are non-transferable and cannot be exchanged for money.
Usage of free minutes is tracked through your account dashboard.
Data about your trial usage is processed as described in the Privacy Policy.

Why this matters: Offering free minutes ensures transparency and allows new users to try the service before committing financially.
Example: You can play one game for 5 minutes, or try multiple games for shorter periods until your trial balance runs out.
4. Buying and Owning Minutes
The Platform is based on a time-for-payment system:

Each minute of play costs €0.60.
Minimum purchase: 5 minutes.
Maximum purchase per transaction: approximately 833 minutes (€500).
Minutes are personal, non-transferable, and cannot be redeemed for cash.

All financial transactions are processed securely by trusted payment providers, and personal data connected with payments is managed under our Privacy Policy and Payment & Refund Policy.
Why this matters: Unlike credit-based systems, our model is transparent: you buy minutes, and those minutes are deducted as you play.
Example: If you buy 100 minutes for €60, your balance will display 100 until consumed in game sessions.
5. Promotions and Promo Codes
From time to time, ZENTRY may run promotional campaigns on iqtrainpro.com and distribute promo codes to eligible users. These codes may provide a discount on the purchase price of minutes.

When you enter a valid promo code in the payment flow, you will receive the same number of minutes as a standard purchase, but at a reduced price.
Promo codes may be subject to specific conditions, such as:
- Expiration dates,
- Minimum purchase requirements,
- Single-use or limited-use restrictions,
- Geographic or account eligibility.
All promotions are optional and may be modified or discontinued at any time without prior notice.
Information connected to the redemption of promo codes may involve limited data processing, as explained in our Privacy Policy.

Why this matters: This system rewards users with occasional discounts while keeping the value of minutes consistent. A promo code never increases the number of minutes you receive — it simply lowers the price you pay for them.
Example: If 100 minutes normally cost €60, and you use a valid 20% promo code, you still receive 100 minutes but pay only €48.
6. How Time Deductions Work
When you launch a game session:

Minutes begin deducting the moment you click Start.
The deduction continues until you fully close the game window or tab.
Minutes are deducted even if you are inactive or switch to another tab.

Why this matters: This ensures fair usage. Without this rule, users could leave games running indefinitely and avoid fair charges.
Example: If you start a game and walk away for 20 minutes without closing it, you will still be charged for the full 20 minutes.
7. Refund Rules and Exceptions
By default, all payments are final and non-refundable. Exceptions are granted only when:

A duplicate or erroneous charge occurs due to our system.
Fraudulent use of your payment method is confirmed, and you are not at fault.

Refunds are not available if:

You lose minutes due to connectivity issues, device problems, or inactivity.
You voluntarily close your account.
You simply do not use your purchased minutes.

Refund requests are handled in line with our Payment & Refund Policy.
Why this matters: Minutes are instantly consumable digital services. Allowing refunds beyond these limits would make the system vulnerable to misuse.
Example: Buying 50 minutes and later deciding you don’t want them does not entitle you to a refund.
8. Neurons and Level Progression
The Platform rewards activity through a Neurons system:

Each gameplay session earns Neurons (experience points).
Neurons accumulate to increase your level.
Higher levels unlock new games and add challenges to existing ones.

This data is tracked in your account and processed under the Privacy Policy.
Why this matters: Progression encourages engagement but should be understood as entertainment. It is not a scientific or medical evaluation of intelligence.
Example: After leveling up from Level 4 to Level 5, you unlock a new strategy game, while previous games increase in complexity.
9. Rules of Conduct
To ensure fairness and security, you must not:

Share or sell your account.
Use hacks, bots, or scripts to bypass time deductions.
Copy, reverse-engineer, or redistribute Platform content.
Post unlawful, offensive, or harmful content.

Violations may result in account suspension or permanent closure, with remaining minutes forfeited. Investigation of misconduct may involve reviewing account data (see Privacy Policy).
Why this matters: Enforcing these rules ensures the Platform remains safe, enjoyable, and fair for all users.
Example: Using a script to block time deductions is a violation that will result in termination without refund.
10. Intellectual Property
All intellectual property—including games, software, graphics, and text—belongs to ZENTRY or its licensors.

You are granted a personal, non-transferable license to use this content only within the Platform.
You may not reproduce, distribute, or exploit it for commercial purposes.

Why this matters: Protecting intellectual property ensures sustainability and fairness in content development.
Example: Taking a game from the Platform and publishing it on another site without permission is strictly forbidden.
11. Service Limitations – No Guarantees
The Platform is provided strictly “as is” and “as available.” We do not guarantee that:

Services will be error-free or uninterrupted,
Games will deliver measurable cognitive improvements,
All issues will be resolved immediately.

Why this matters: Our Platform is for entertainment and enrichment, not for medical, therapeutic, or guaranteed improvement purposes.
Example: Experiencing lag or minor bugs does not entitle you to compensation.
12. Limitation of Liability
To the fullest extent permitted by law, ZENTRY is not responsible for:

Loss of minutes due to inactivity, connectivity issues, or device failures,
Indirect or consequential damages such as inconvenience or lost opportunities.

Our total liability for all claims is capped at the total amount you paid for minutes in the 12 months prior to the claim.

Why this matters: This protects both you and us by setting clear limits on potential disputes.

Example: If you purchased €200 worth of minutes in the last year, our liability cannot exceed €200.

13. Account Suspension and Termination

We may suspend or permanently terminate your account if you:

Breach these Terms,
Engage in fraud or misuse,
Abuse payment systems or promotional offers.

Termination may result in forfeiture of all remaining minutes without refund.

Why this matters: Strict enforcement protects honest users and the integrity of the Platform.

Example: Repeatedly using invalid promo codes to manipulate pricing can result in account termination.

14. Changes to These Terms

We may revise these Terms to reflect legal, business, or operational updates. Updated versions will be published on iqtrainpro.com, and your continued use of the Platform confirms your acceptance of the revised Terms. Related updates may also affect the Privacy Policy, Payment & Refund Policy, or Subscription Policy.

Why this matters: As technology, laws, and services evolve, rules must adapt to stay compliant and relevant.

Example: If consumer law changes require adjustments to our refund rules, this section will be updated.

15. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales. Disputes will be handled exclusively by the courts of England and Wales, except where local consumer protection laws grant you additional rights.

16. Contact Information

For questions or concerns about these Terms or other policies, you can reach us at:
Website: https://iqtrainpro.com
Email: info@iqtrainpro.com
Address: Zentry International Limited, Henleaze House Business Centre, 13 Harbury Road, Henleaze, Bristol, BS9 4PN, England